Michelle Grant
@MGTalksRetail
Tracks trends in the retail & consumer goods industries. Insights & Strategy @Salesforce. Ex-Head of Retailing @Euromonitor. All opinions are my own.
The future of retail is AI-driven, omnichannel, and seamless. 🌍 Want to dive deeper? Read the full Connected Shoppers Report here: salesforce.com/resources/rese…
We also saw this coming….next up is ads.
"OpenAI to take cut of ChatGPT shopping sales in hunt for revenues" ➡️ OpenAI plans to take a cut from online product sales made directly through ChatGPT, in the hunt for new revenues. ➡️ According to multiple people familiar with the proposals, it now aims to integrate a…
Our 2025 Deloitte Back-to-School Survey: Parents plan to spend more, shop earlier 🎒 Parents expect to spend an average of $597 per student this year 🛍️ 31% of families plan to start shopping earlier than last year 📈 77% of parents are concerned about rising prices impacting…
Consumer shopping behavior is undergoing its most dramatic shift since the rise of ecommerce — and it’s because of AI. 39% of consumers — and over half of Gen Z — are already using AI for product discovery, according to Salesforce data. sforce.co/3IdgoMz
🇺🇸 Condé Nast and Hearst strike Amazon AI licensing deals for Rufus buff.ly/eExjp3l
My god did I enjoy this discussion with SKIMS co-founder and CEO @JensGrede We cover - the pop culture hack to growing consumer businesses - why nostalgia is replacing futurism - the power of personas - why big is going to win in consumer - post-truth reality - “wouldn’t it be…