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We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
🔴 LIVE: Learn everything you need to deploy agentic AI. Get expert insights, demos, and strategies for scaling digital labor fast. x.com/i/broadcasts/1…
20% more time with consignors = 12% more sustainable fashion. @TheRealReal’s concierge service for luxury goods consignment leaves little time to convert leads. Agentforce automates lead qualification and shipping logistics so their teams can build relationships that matter:…
🚀 @Nexo boosts client support agility with Agentforce — resolving 62% of chats instantly while staying available 24/7 for complex crypto questions. See how they’re helping clients get the answers they need, faster by combining human care with smart tech:…
Executives are ditching delegation—now they’re dialoguing with AI for strategy, market intel, and risk‑proofing. Leading by doing is the fast track to adoption: sforce.co/40wxawl
Every year, Good360 distributes millions of surplus goods from corporate donors to disaster-affected communities. Now with Agentforce, Good360 anticipates to distribute crucial items 3x faster–and cut their carbon footprint by 20%. See how they use digital labor for good:…
With the potential for physical AI to augment human capabilities, experts predict specialized robots will soon be everywhere. Robots will revolutionize work, fill labor shortages, and perform critical tasks at a greater scale than currently possible. sforce.co/4o84eVJ
At Bionic, saving small business owners time is key. By providing instant, accurate answers to customer questions with Agentforce, Bionic frees up reps to focus on being there for the moments that matter. Read more: sforce.co/46fnTwm
Over 80% of AI projects fail. That’s not just a stat—it’s a warning to teams rushing to “AI-ify” without a strategy. Don’t be one of them. Launch your agentic AI pilot successfully with our 10-step guide: sforce.co/40pyOjg
A new certification experience launches today! Get ready for a smoother end-to-end certification process with easier navigation and personalized recommendations. Check it out: sforce.co/4m2t4Ez
The healthcare workforce is shrinking as more workers leave than join. AI can help. We caught up with LaShonda Anderson-Williams at the Health Evolution Summit to hear how it helps teams do more of what matters.
580M+ job seekers. One mission: make hiring faster. Linda West, VP of Business Automation at @Indeed, shares how Agentforce helps them reach their goal to accelerate hiring by 50%. Tune in: sforce.co/4lXUFXc
Deploy AI agents that think, plan, and act—safely. With Agentforce, use low code or prebuilt actions across any system. Atlas Reasoning Engine powers autonomous action, while built-in testing and guardrails ensure trusted results. ▶️ Demo: sforce.co/44BrPGr
What happens in the Agentforce Trust Layer, stays in the Agentforce Trust Layer. 🔐 Learn how to integrate AI securely with zero data retention, masking, and encryption so your customers’ data isn’t exposed to LLMs. Streaming now: sforce.co/44QX92P
Your customers don't want one-size-fits-all experiences. Data Cloud unifies 600+ sources, including Amazon S3 and Snowflake, without complex migrations. Now Agentforce can instantly identify hot prospects and personalize each journey. See how it works: sforce.co/4kNxD4B
As customer zero for Agentforce, we focused on personalized support for thousands of website visitors daily. These 3 factors accelerated our lead qualification by 40%: 📊 Unified data 🔐 Secure integration 🤖 Intelligent automation Watch to learn more: sforce.co/40mCtyu
👀 End-to-end agentic AI demos. 🫶 Transformative human experiences. Tune in to learn how deploying agents on our open, unified platform drives success: sforce.co/4kNzRkd
📊 New research from @SlackHQ shows AI usage among desk workers is up 233% in 6 months. That's not all: Workers who use AI are 64% more productive and 58% more focused than those who don't. Get more insights from Slack's Workforce Index: sforce.co/44PIqW2
A loan every 30 seconds. 11 million lives changed. Now @HeroFinCorpLTD is scaling even faster, and with zero slowdown during peak festival seasons. See how they do it with Agentforce: sforce.co/4lX82ac
⏱️TL;DR: 3 lessons to easily unify your data with Data Cloud: 1️⃣ Focus on high-impact use cases 2️⃣ Prioritize 10–20 valuable data points 3️⃣ Set up teams and processes to identify lead value and align priorities Take a deeper dive: sforce.co/4kwF6oi
Will AI replace us? Or amplify us? AI agents can help resolve 85% of service queries, but that's not the story. The story is humans freed to do what AI cannot, and a new partnership with machines. @Benioff shares his vision in @FT: on.ft.com/46EO0gi
