Des Traynor
@destraynor
Co-founder of @intercom, creators of @fin_ai
Aside from our product updates we’ve been pretty quiet about what’s going on at @intercom and @Fin_ai as a business. Until now. @eoghan shares some exciting highlights in this post, have a read👇
This is a story about how we rebooted a 15 year old decelerating business to be on course to be the fastest growing large software company in the world in four quarters from today… :) The Q1 Intercom board meeting starts in one hour. Q1 FY26 was the largest quarter by net new…
There's only 3 years between the first and last prompt to image here. (Jun '22, Jan '24, Jun '25) It's worth remembering this when someone tells you AI isn't very good at [X]
![destraynor's tweet image. There's only 3 years between the first and last prompt to image here. (Jun '22, Jan '24, Jun '25)
It's worth remembering this when someone tells you AI isn't very good at [X]](https://pbs.twimg.com/media/GwENDyvWwAAnrK_.jpg)
![destraynor's tweet image. There's only 3 years between the first and last prompt to image here. (Jun '22, Jan '24, Jun '25)
It's worth remembering this when someone tells you AI isn't very good at [X]](https://pbs.twimg.com/media/GwENFoNWAAA2MzY.jpg)
![destraynor's tweet image. There's only 3 years between the first and last prompt to image here. (Jun '22, Jan '24, Jun '25)
It's worth remembering this when someone tells you AI isn't very good at [X]](https://pbs.twimg.com/media/GwENTjuW0AE67i_.jpg)
Spending a few hours on airplane wifi really convinces you that browsing the web via Claude/ChatGPT is a far far superior experience to web browsers for most queries.
It’s fair to say the Irish¹ Run² New York³ 1: US incorporated tech companies with Irish founders 2: Sponsor 3: The public transport systems thereof



