Social Security

🚨NEW: SSA is meeting the needs of more customers at greater speed as we undergo a strategic transformation to better serve the American public. ✅More calls with less wait time ✅Quicker field office visits ✅24/7 access to benefits online More: ow.ly/wa3c50Wu1kz

✅⏱️SSA is reducing field office wait times: We reduced the wait time in field offices to 23 minutes so far this year -- that's a 23% decrease from the 30-minute average wait time last year. Read more: ssa.gov/news/press/rel…

Social Security Gains Momentum: Meeting Customer Needs Online, on the Phone, and In-Person "Increased capacity through new technology allows SSA to serve more customers at greater speed." ssa.gov/news/press/rel…

🚀SSA is handling more calls with a faster response time. We handled nearly 1.3 million calls on the National 800 Number last week, while reducing the average speed of answer to 6 minutes. This is down from an average of 30 minutes last year -- that's an 80 percent reduction!

Today, SSA released the following statement following Commissioner Bisignano's meeting with @SenWarren: “Commissioner Bisignano had a productive meeting with Senator Warren where he presented improved customer service metrics that are currently being realized on the phone, in…

House Ways and Means Committee Chair, Jason Smith, highlighted the swift action taken by the Social Security Administration to complete 3.1 million payments under the Social Security Fairness Act, 5 months ahead of schedule! Americans affected by WEP & GPO received the benefits…

"My top priority is to transform SSA into a model of excellence — an organization that operates at peak efficiency and delivers outstanding service to every American," - Commissioner Frank Bisignano. ow.ly/JKAn50Wqt0R

Today, Commissioner Bisignano spoke at the National Academy of Social Insurance (NASI) event to commemorate the 90th anniversary of Social Security alongside James Roosevelt III, grandson of President Franklin D. Roosevelt, Rep. Danny Davis, and Rebecca Vallas, CEO of NASI.

There's a new post on our Social Security blog called "Celebrating Our Recent Social Security Fairness Act Milestone and What It May Mean for You." Check it out: ow.ly/9naZ50WoBIk

"SSA has confirmed it has completed sending payments to those who were impacted by the Social Security Fairness Act, five months ahead of schedule. ... To date, over $17 billion in payments has been distributed." newsweek.com/social-securit…

BREAKING: #SocialSecurity Achieves Key Milestones in Customer Service Transformation under Commissioner Bisignano. ALL payments completed under the Social Security Fairness Act, 5 months ahead of schedule☑️ Customer wait times and backlogs falling ☑️ Customer-focused…

Do you know someone with a disability or blindness who has limited income and resources? They may be eligible for SSI. Learn more here: ow.ly/49yq50Wku3X

ID theft can happen to anyone, but you can take simple steps to lessen the chance it will happen to you. Learn more on our blog: ow.ly/Kbxv50Wj3jj

Did you misplace a notice you received by mail? Many of our notices are now available online in your personal #mySocialSecurity account. Sign in or create an account today: ow.ly/RHWW50WirRG

If someone you know has a serious medical condition, they may need some assistance applying for our programs. Learn the 5 Steps to Make Applying for Disability Easier on today’s blog: ow.ly/IMTi50WgZvJ

Securing today and tomorrow starts with being informed. Learn about our tools, online services, and how our programs benefit people like you. Check out our blog and don't forget to sign up for updates: ow.ly/ajRk50WgR0W

Now is the perfect time to check your Social Security Statement. You can verify your earnings history and learn about your future Social Security benefits with your personal #mySocialSecurity account: ow.ly/Jsb550Wg7Mi

Wondering if getting married will affect your Social Security benefits? Find out the answer: ow.ly/fyyJ50W7ORj

If you are eligible for #SSI, you can receive monthly payments that can make a meaningful difference in your life. Visit ow.ly/bPqq50W7OGS to learn more.

Business owners and entrepreneurs, did you know you can verify your employees' Social Security Numbers online? Learn more by visiting our suite of services for business owners: ow.ly/gKmP50W7Onu