SocialSecurity_Press

ACTUALLY @washingtonpost, we're serving customers FASTER on the 800 Number so far this year compared to the last 2 years. AND we achieved this while helping 17.4 million MORE customers than last year, processing 380K transactions daily. Thank you to the dedicated staff…

Today, SSA released the following statement following Commissioner Bisignano's meeting with @SenWarren: “Commissioner Bisignano had a productive meeting with Senator Warren where he presented improved customer service metrics that are currently being realized on the phone, in…

🚨NEW: SSA is meeting the needs of more customers at greater speed as we undergo a strategic transformation to better serve the American public. ✅More calls with less wait time ✅Quicker field office visits ✅24/7 access to benefits online More: ow.ly/wa3c50Wu1kz

House Ways and Means Committee Chair, Jason Smith, highlighted the swift action taken by the Social Security Administration to complete 3.1 million payments under the Social Security Fairness Act, 5 months ahead of schedule! Americans affected by WEP & GPO received the benefits…

House Ways and Means Committee Chair, Jason Smith, highlighted the swift action taken by the Social Security Administration to complete 3.1 million payments under the Social Security Fairness Act, 5 months ahead of schedule! Americans affected by WEP & GPO received the benefits…

"My top priority is to transform SSA into a model of excellence — an organization that operates at peak efficiency and delivers outstanding service to every American," - Commissioner Frank Bisignano. ow.ly/JKAn50Wqt0R

"SSA has confirmed it has completed sending payments to those who were impacted by the Social Security Fairness Act, five months ahead of schedule. ... To date, over $17 billion in payments has been distributed." newsweek.com/social-securit…

BREAKING: #SocialSecurity Achieves Key Milestones in Customer Service Transformation under Commissioner Bisignano. ALL payments completed under the Social Security Fairness Act, 5 months ahead of schedule☑️ Customer wait times and backlogs falling ☑️ Customer-focused…

#SocialSecurity Board of Trustees: Projection for Combined Trust Funds One Year Sooner than Last Year. More at ssa.gov/news/press/rel….

It was a pleasure to sit down with our new Commissioner of @SocialSecurity Frank Bisignano to discuss the challenges and opportunities facing Social Security. Maintaining Social Security benefits for our retirees is one of my top priorities. buchanan.house.gov/2025/6/buchana…

Commissioner Bisignano sets the record straight: "I say we're gonna meet our beneficiaries where they want to be. You want to come into a field office? We'll always be there. You want to meet us on the web? We will be there. And you want to meet us on the phone, we'll be there."

Commissioner Bisignano discusses plans to upgrade SSA's phone systems this year, improving customer service for millions of Americans who rely on Social Security. "We're bringing a massive technology effort to transform the servicing agenda."

Commissioner Bisignano emphasizes the critical need to safeguard Social Security numbers from fraud, "Fraud can happen in many ways. It doesn’t just have to be through Social Security...the Social Security number needs to be a lockdown number.” ow.ly/C0v050W0TVg

Commissioner Bisignano visiting employees at Social Security offices in New Jersey--part of his steadfast commitment to SSA's dedicated workforce and delivering premier service to the American people.

Commissioner Bisignano discusses the "Big Beautiful Bill": "We're already getting phone calls asking us about it. The amount of Social Security recipients who are excited to think about this and know that it’s going to benefit them - we find it in our call centers every day.”