Alliance to Protect Home Care
@ProtectHomeCare
Don't let big business hijack home care! #ProtectHomeCare
@GovKathyHochul plans to hand New York’s home care program to PPL, a company with a record of costly failures. Call 1-877-K-HOCHUL and tell Governor Hochul: Stop big business from hijacking our homecare! #ProtectHomeCare vimeo.com/1028560873
"Since the state brought on @PartnerwithPPL to run CDPAP, it’s been nothing but chaos. Their technology fails. Their phones go unanswered. And now, caregivers across the state aren’t even being paid for their work." #ProtectHomeCare timesunion.com/opinion/articl…
"Workers described a chaotic rollout that left them feeling unable to properly assist CDPAP consumers & caregivers. ...They felt the system itself was not designed to adequately accommodate CDPAP consumers & their disabilities." #CancelTheContract cbs6albany.com/news/local/not…
NEW: Starting May 1, Leading Edge will begin offering two bare-bones insurance plans to thousands of home health aides in New York. The company has a record of backing out of paying for health procedures and trying to leave patients with the bill. nysfocus.com/2025/04/28/lea…
"Right now, this is not working," state Assemblywoman @JoAnneSimonBK52, a Brooklyn Democrat, told reporters Tuesday of the transition. spectrumlocalnews.com/nys/central-ny…
We've been warning this would happen. It's been 21 sleepless nights since PPL took over, and our PAs still aren't being paid correctly. Frustration is growing—and now thousands of consumers could go without care. @NYHealthCommish @GovKathyHochul @PartnerwithPPL don't seem to care
BREAKING: @HealthNYGov Health Commissioner IGNORES people w disabilities fighting for their lives! TAKE ACTION: We must end the PPL contract before it ends us! Call your State Legislators to say they MUST intervene. Link below.
x.com/NYHammond/stat…
Almost half of the caregivers employed through NY’s Consumer Directed Personal Assistance program aren’t yet being paid by the state’s new contractor, reports @adambrosio_ crainsnewyork.com/health-pulse/p…
“I wasn’t paid by PPL this week. I don’t know if I’m going to be paid by PPL,” Murphy said. Another 30-yr recipient in the program told us that 2 of 3 aides weren’t paid for their correct hours last week. NY must #ProtectHomeCare and #CancelTheContract. nypost.com/2025/04/13/us-…
“The Department of Health is fully admitting that PPL is not up to the job and that thousands of consumers are facing disruption of care,” said @bromalley. cityandstateny.com/policy/2025/04…
"This has a ripple effect. You are taking away income from the poorest people in the state, most of these people are low-income living paycheck to paycheck," Hernandez said. "You are asking them to work for free on a promise to pay." #CancelTheContract to #ProtectHomeCare
New: I talked with CDPAP consumers, workers and facilitators who paint a grim picture of the registration process with PPL. At 11 am program participants will be tuning in for a court hearing where they hope a federal judge will implement a delay: subscriber.politicopro.com/article/2025/0…
IMPORTANT UPDATE FROM @nylag -- includes @HealthNYGov instructions for CDPAP PAs who cannot report their work hours. Please share this thread widely.
UPDATE: We received these instructions from the State for CDPAP PAs who are unable to report their work hours. NYLAG suggests CDPAP Consumers and PAs keep their own copy of all time records submitted, including fax receipts, emails, etc. ➡️ nylag.org/engesser/ for more.
A powerful coalition of voices is speaking out against the transition to PPL. NYers are calling for an immediate stop or delay to #ProtectHomeCare. @1199SEIU @CaringMRising @ALIGNny @NCLEJustice @NAACP @NYSCofChurches @NelpNews @LegalAidNYC @MedicaidMtrsNY @AARPNY

As predicted...PPL systems don't work for the many New Yorkers have done EVERYTHING they can to get in. The state really made a mess of CDPAP. While it may take some time for FIs to get up & running again, thank GOODNESS for the TRO.
Attorneys with Patterson Belknap and @nylag have filed an urgent appeal with the Court. The letter notes that "DOH is defying the Court’s TRO to serve their overarching goal of punishing the existing FIs at the expense of CDPAP consumers."

Less than 24 hours until @PartnerwithPPL’s incompetence leaves many disabled & older New Yorkers without care— risking lives @NYHealthCommish & @GovKathyHochul, this is on you too. I still have PAs & review but no service authorization. Tomorrow, I get no care. @NYSenatorRivera
Goodness...
Live on @CapitalTonight & Spectrum News, @HealthNYGov sent the following emails and fliers to solicit state workers to “volunteer” to help with the CDPAP transition. Emails sent to workers from DOH exclusively obtained by Spectrum News. Story online TK.
24 days of trying to get this transition done and still can’t get it done! Consumers are doing the job @PartnerwithPPL is and has not!
It's time to slow down the transition to PPL and better understand the full implications of this massive overhaulchange. Consumers and PAs will be hurt. #CDPAP #SaveCDPAP @JoAnneSimonBK52 @Sen_Gounardes @AndreaSCousins @CarlHeastie fiscalpolicy.org/wp-content/upl…
"A major overhaul is set to take effect on April 1st. Governor Kathy Hochul says the change will cut down on fraud and save Medicaid millions, but families fear it will result in fewer benefits and higher workloads for caregivers." fox5ny.com/video/1610370
🚨BREAKING: PPL’s “headquarters” are a farce. Home care users are at the company’s supposed NY HQ - but the “office” is just an empty space under construction. In only 2 weeks, PPL is set to take over home care for 100s of thousands of NYers. This is a disaster in the making.
Tens of thousands of families like Heather's are following the guidance of @HealthNYGov and are trying to sign up with @PartnerwithPPL prior to the March 28 deadline to make sure they don't lose their CDPAS. Who exactly is benefitting from this change?