Jesse Zhang
@thejessezhang
Building gen AI agents for customer teams @DecagonAI
Today I’m excited to announce the launch of Decagon Voice! Delivering enterprise-grade, hyper-realistic voice agents for customer interactions isn't easy. We're thrilled to partner with @elevenlabsio on this. This is a huge milestone in our agentic journey at @DecagonAI 🥳
Becoming an RL diehard in the past year and thinking about RL for most of my waking hours inadvertently taught me an important lesson about how to live my own life. One of the big concepts in RL is that you always want to be “on-policy”: instead of mimicking other people’s…
We’re excited to introduce Chai-2, a major breakthrough in molecular design. Chai-2 enables zero-shot antibody discovery in a 24-well plate, exceeding previous SOTA by >100x. Thread👇
When you’re leading, you talk about the work. When you’re trailing, you talk about the leader. And when you're spiraling, you make stuff up. 🙃
Thank you @johncoogan @jordihays for having me on @tbpn! Had a lot of fun sharing more about how @DecagonAI is delivering concierge customer experience
IN NEWS: @DecagonAI raises a $131M Series C co-led by @a16z and @Accel. We asked @thejessezhang about the benefits of using LLMs in customer service systems. "The nice thing about LLMs now is this level of nuance. You're able to create much more complex flows tailored to…
I’m joining @tbpn today at 1:45pm PT to talk about @DecagonAI and our series C announcement. Can’t wait to share what we’ve been building – be sure to tune in!
Morning. Here are our guest call-ins today: – @shervin (Iran Deep Dive) – @yacinemtb (fmr 𝕏) – @DKThomp (Abundance) – @klarnaseb (Klarna) – @heyjchu (Khosla Ventures) – @_Eric_Romo & @lrocket (Impulse Space) – @arobinsontweets (Juniper Square) – @thejessezhang (Decagon) See…
Great article from The Information on our work building AI Agents with ClassPass! theinformation.com/articles/class…
Things at @DecagonAI move fast — in my time here, we've grown the team 5x, shipped 1M+ lines of code, and helped leading enterprises like @Hertz @NotionHQ @Chime reimagine their customer experience with next-gen AI agents. We're hiring across EPD & sales! DM me if interested.
All the RL Deepseek is doing is going to make us rethink how much human-labeled data we need to train these things…