Chris Scales
@scalewithchris_
Founder of Service Scaling Boss & Pure Green Pest Control🪲 | Learn to Scale a Service Biz👇🏼
I built a 7-figure home service business. & the cool thing is… Anyone can copy me. Here are the 8 best options right now: 1) Car Detailing
3 questions I ask every potential hire: 1. "What was a time that you failed and what did you learn?" 2. "How do you handle difficult customers?" 3. "What would you do if you showed up and the customer wasn't home?" Their answers tell you everything you need to know.
The difference between a $100K service business and a $1M service business: $100K owner: Does estimates, manages jobs, handles complaints $1M owner: Hires people to do estimates, manage jobs, handle complaints Your job is to work yourself out of every job.
Your website doesn't sell your service. Your technician at the door sells your service. I've seen companies with terrible websites book more jobs than companies with beautiful websites (but terrible people). Lesson in there.
Word of mouth from happy customers is the best marketing for a service business. Nothing else compares.