Jonathan Corbin
@jc1
CEO & Co-founder @MavenAGI
#GenAI + Customer Support = Happy Customers Check out the @MavenAGI case study with @OpenAI - real customers, real cost savings, really happy customers. openai.com/index/mavenagi…
As a leader, it's easy to get pulled in a dozen directions. But I've learned that mastery is about doing what matters with relentless consistency. Kobe Bryant didn’t rely on countless moves. He had just two in the post, and two on the perimeter. That’s it. He perfected them.…
Love working with @annawbarber ❤️
Supporting early growth at M13 co @MavenAGI, from seed to Series B in transforming customer support with AI agents ⤵️ On supporting early challenges: “I would describe it as seeing where they need fuel on the fire and then bringing that fuel,” says M13 partner @annawbarber. “We…
Revolutionizing Customer Experience ft. Maven AGI CEO & Founder Jonathan Corbin #CustomerExperience #AI #Chatbot #Personalization #Fintech #Innovation #Technology #CustomerService #DigitalTransformation #BusinessSolutions
One lesson has stuck with me throughout my CX career: sustainable growth comes from aligning our success with our customers’ outcomes. That principle shaped how we built Maven. We don’t charge by seat. We charge by success. If our AI resolves more tickets, speeds up…
⭐ Recently funded at M13: business AGI that powers the enterprise end-to-end, agentic AI for HR compliance, a platform making local governments more effective and efficient, and an app that uses LLMs to bring a human matchmaker’s expertise to the dating app experience. 💻…
Post-launch spikes. CSAT drops. Refunds surge. But answers come too late and customers churn. Last Thursday, we launched Ask Maven, which empowers our customers to explore, validate, and act on live and historic data. I’m really excited about this one: mavenagi.com/resources/post…
Welcome to our newest Mavens! The team kicked things off with a pizza-making night because great teams are built through shared moments (and good food). Excited to have you all on board!
If you want to be a great founder know your customer. If you want to be a great product manager know your customer. If you want to be a great salesperson know your customer. Understanding your customer, their pain points, and where they need help that’s the path to pmf.
Too often, the answers you need are buried in dashboards and delayed by reporting cycles. Ask Maven lets you ask questions in plain language and get real-time insight from customer conversations. The people closest to the customer should be the first to know what’s changing and…
We built Ask Maven because teams don’t have time to wait for customer intelligence. With Ask Maven, CX, product, and support teams have a live interface into the intelligence graph. Ask a question in plain language and get back real insights, visual breakdowns, and recommended…
I grew up near the beach in Boston. In the summer, I’d walk by crowds of people lying out in the sun, not wearing sunglasses. I bought sunglasses wholesale, 20 pairs for $2 each, and started selling them on the beach for $10 a pair, and then $20 per pair. That same thinking…
Maven AGI is officially live in the new AWS Marketplace AI Agents and Tools category! This gives AWS customers a faster path to get up and running with Maven. If you’re still waiting to operationalize GenAI, this is a quick way to start. Thanks @AWSstartups! More here:…
The bar for AI is rising fast. If you're building agentic products, here’s our framework to stay aligned with core enterprise values: -Cost reduction and time savings -Net-new revenue -CX that accelerates outcomes If your AI doesn't move the numbers, it won't make the budget.