David Eaves
@daeaves
Assoc Prof & Dep Co-Director at @IIPP_UCL. Digital gov, Digital Public Infra, OpenData, Father, Negotiator & Learner. Trying out Bluesky: @eaves.ca
I'm thrilled to announce the launch of the @IIPP_UCL's Digital Public Infrastructure (DPI) Map this 11 June. This new tool provides valuable resources for researchers, policy-makers, DPI builders, and advocates. forms.gle/Ub3ZQadCvEB23i…
So grateful to @gds.blog.gov.uk.web.brid.gy for hosting a team of @iipp-ucl.bsky.social students for their final semester project. Invaluable opportunity for them to learn working on a real problem. Also... more grateful they let me take those same students down in ping pong. :)
There is a lot that is good going on in this photo. Can you name them all? :)
More hilarious. @British_Airways pings me saying they want to help and… they can’t help.
To get refunded for being downgraded on a @British_Airways flight you must produce a paper copy of 6 month old boarding pass (after they nudge you to download your ticket). Real window into the quality of their service design & IT systems! Avoid @British_Airways everyone!
Am looking for connections to anyone with solid knowledge of/opinions about the Romanian government's digital transformation efforts.
I'm insanely excited about the launch of the new DPI Map website.(dpimap.org) It looks beautiful, offers easier access to country data and has a bunch of new features. Huge thank you to Michelle Wronski, Oli Evans and Krisstina Rao!
Your customer service people say my plan is "too old" and doesn't recognize that feature any more. It is... 2 years old.
Hi David, if your plan allowed usage in the EU and select other countries such as the USA and Canada at no extra cost, this would continue to be part of your plan until you upgrade to a plan that doesn't include it. If you log into your EE app or online account, tap on 'Mobile…
Just in case anyone is wondering, it's now been 8 months since I flew @British_Airways and they messed up my flight, promised to refund me and... have done absolutely nothing. Their "customer service" people are still processing it. Beware of flying British airways!
🧩 The Service Gap @IIPP_UCL Professors @daeaves and Mike Braken, with Researcher Michelle Wronski, reflect on Europe's new International Digital Strategy and argue that services should be at the centre of Europe's digital future. ✍️ Read more here: buff.ly/c0eocfp
There is a lot that is good going on in this photo. Can you name them all? :)
Stacks don't beget services, services beget stacks. New piece out on how Europe should be thinking about its digital strategy. The Service Gap: Europe’s International Digital Strategy 2025 lisboncouncil.net/the-service-ga…
Really a highlight reel week. Couldnt imagine anything better. Being in a room of senior finance ministers and have someone from one of your courses lay out how they implemented their work based on you class. Mind is truly blown.
For the third time this week I'm sitting in an audience as a government official presents, *using my own slides,* to talk about how they are implementing at country scale, concepts learnt in a class I taught. It's mind blowing.
I’m over the moon happy!
/"the only thing worse than being plagiarised by governments is not being plagiarised by governments"?
/"the only thing worse than being plagiarised by governments is not being plagiarised by governments"?
For the third time this week I'm sitting in an audience as a government official presents, *using my own slides,* to talk about how they are implementing at country scale, concepts learnt in a class I taught. It's mind blowing.
Today’s status. Online with South Africa and Brazil in the early hours. Then the day with the home team.
Excited to be here at the @CambridgeJBS to be giving a talk and panel at the Cambridge India Business Dialogue.
To get refunded for being downgraded on a @British_Airways flight you must produce a paper copy of 6 month old boarding pass (after they nudge you to download your ticket). Real window into the quality of their service design & IT systems! Avoid @British_Airways everyone!
💭 What can we learn from 18F's legacy? Following its recent termination, @IIPP_UCL Prof @daeaves and @hillary write about the lessons future digital services can learn from the team that modernized US government tech. 🔗Read their article in @lawfare: buff.ly/tv1q70f