Bret Taylor
@btaylor
Co-Founder @SierraPlatform. Board @OpenAI.
“We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” The ideas in the Declaration of Independence reshaped the world for…
You SHOULD have a thesis about the world when you’re building a company. Otherwise you’re trapped in an echo chamber of technical milestones that don’t mean anything. That’s the kind of mindset @btaylor has. And needs, when he's leading @OpenAI, @facebook, & @salesforce.
1/N I’m excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world’s most prestigious math competition—the International Math Olympiad (IMO).
Bret Taylor (@btaylor) talked about why AI is still in its Yahoo! directory phase, how to go enterprise-first as a startup if your name isn't "Bret Taylor," and what agentic *actually* means (it's not a bag of floating-point numbers) in the latest Frameworks for Growth.
Getting consistent performance and reliability from high scale large language models is extremely challenging. I love this post from Kimberly Patron about how Sierra uses health and performance-based traffic routing and request hedging to get meaningfully better performance and…
6-26-2025 ($) An Interview with Sierra Founder and CEO Bret Taylor About AI Agents and Tech History Lessons stratechery.com/2025/an-interv…
It’s never been easier to build a demo AI agent. But scaling one that can act autonomously, stay on-brand, and work across millions of interactions? That’s the hard part. Sierra’s Agent OS handles the complexity so you can focus on your customers. sierra.ai/blog/the-chall…
How Sierra agents go beyond traditional turn-based conversational AI systems to produce more human conversations sierra.ai/blog/building-…
Successful agents are the result of collaboration between teams: engineering, operations, customer experience, and marketing. Yet every platform available today except Sierra forces businesses to optimize for one group over another. Our Agent OS enables both no code and…
Sam and I are so excited to welcome Fidji as CEO of Applications at OpenAI. Fidji is one of the most remarkable leaders I have ever had the privilege of working with, and I have personally seen her commitment to our mission in the boardroom over the past year. With Fidji joining…
We're excited to expand our leadership team with @fidjissimo openai.com/index/leadersh…
I had a nice conversation with @Kr00ney about @SierraPlatform, AI agents, and demand for AI applications in the face of global economic uncertainty cnbc.com/video/2025/04/…
A perfect example of what happens when two teams really click. Excited to work with @HelloMinted and their CEO and Co-founder Melissa Kim to create an agent that brings delightful care and creativity to their customer experience. sierra.ai/blog/ai-agents…
Great to announce our partnership with @HelloMinted. It’s a brand everyone loves with a unique set of customer experiences. Four key takeaways: 1. AI is great at solving important, everyday challenges for customers, like step-by-step guidance for uploading addresses for holiday…
I had a great conversation with @farnamstreet about AI, building a sustainable technology business, acquisitions, and @SierraPlatform
70% of customer service interactions are voice today. Over the next five years, that number will increase significantly as AI makes voice even more efficient—quicker (no wait times), less effort (no repeating yourself), and cheaper. It’s another example of Jevons Paradox.…
Today we are launching our next agent capable of doing work for you independently—deep research. Give it a prompt and ChatGPT will find, analyze & synthesize hundreds of online sources to create a comprehensive report in tens of minutes vs what would take a human many hours.
We’re thrilled to announce our international expansion with the opening of our third office in London. As a global center of innovation, the UK has long been home to exceptional talent, and we’re excited to grow our presence and collaborate with the best. 🇬🇧 Think you’re a…
Announcing The Stargate Project The Stargate Project is a new company which intends to invest $500 billion over the next four years building new AI infrastructure for OpenAI in the United States. We will begin deploying $100 billion immediately. This infrastructure will secure…