Irtefa 🍓

Moved to America for school. Met my wife. Built a company. Became a dad. Today, I became a citizen. Hard to put into words. But this country changed my life. Proud to be an American.

We just made it ridiculously easy to collect bug recordings automatically in Intercom. 🎯 No more endless email chains. 😴 Works even when you are sleeping! 🎥 Customers show, don’t tell. It takes 5 mins to set it up. I recorded a quick video to show you how to do it:

I spoke with @honeycombio's CTO @mipsytipsy Here's how Honeycomb uses AI to accelerate engineering: 1. Validate ideas faster with AI prototypes 2. Spin up internal tools on-demand ("disposable software") 3. Designers vibe code interactive prototypes for clearer eng handoff

You’re testing your app on your iPhone. You hit a bug. And suddenly, you're stuck. You try to screenshot it (I have too many of these!). You fumble with a screen recorder you downloaded two phones ago. You start typing in Slack, then realize you forgot the steps to reproduce.…

Who makes the best videos about what they are building / shipping?

Most sales teams think they lose deals because of pricing, timing, or procurement. But here’s a quieter reason deals die: “The pilot didn’t go well.” “They hit bugs and went dark.” “Their dev team stopped responding.” “We were this close... and then nothing.” Does that sound…

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Which customer support ritual would you kill forever if you could?

OMG!! Someone just created the 10 millionth Jam!!! 🤯 So excited. Less time fixing, more time building!! Thanks y'all for building this with us! 🍓

Next time someone tells you they’ve got a great way to collect bug reports from customers… Tell them about the link. We handed Jam Recording Links to a support team buried in tickets. Non-technical users. Global customer base. No instructions. No onboarding. No extensions.…

Here at Merge, we don't ask our team to use AI tools—we require them to explore and leverage them in impactful ways. @GilFeig broke down Merge's journey in adopting AI internally on the AI Speed Run podcast, hosted by @jamdotdev. Tune in here: 🎧 hubs.li/Q03wX7RC0

Now you can share a link to easily collect bug reports w/ dev logs attached. E.g send me a bug report: recorder.jam.dev/ecjNVe5

New in Jam! Bug reporting links are now reusable So your customers can report bugs async & you can fix them faster

Did you interview Soham?

Intercom's Fin AI Agent can now collect bug reports for you. Here’s how it works: - Fin detects when more context is needed - It sends the user a Jam link (automatically) - The customer clicks, records their screen, and that’s it - You get a full replay with logs,…

Sound on. 🔉

Hey guys 👋🏽 Our favourite tool @jamdotdev is now available on mobile. I installed the App already and it looks super cool. This will save me the stress of test some of my projects on mobile as well, especially on the go! Check it out and capture issues faster!

You can now Jam from anywhere on your phone, even the top of Twin Peaks

Nice. Report bug easily on iOS 📱 with @jamdotdev 🍓 jam.dev/ios

Launching Jam for iOS today! We aimed to create the smoothest way to capture and share bugs from iOS devices.

Most engineers get interrupted all day to fix bugs. That's why we built Recording Links Customers can now share diagnostics info via 1 magic link. The result? 11.9 fewer dev hours for bug fixing and shipped 2.7 days sooner. No more interruptions → Happy engineers