Experience of Care at UHSFT
@WecareUHSFT
We are the Experience of Care Team @UHSFT, working to ensure patients, families, and carers have the opportunity to get involved and share experiences
In June 2025, @UHSFT received 1,748 responses to our Friends and Family Test (FFT) Feedback Surveys. 91.59% of patients rated their overall experience of UHS as "Very Good" or "Good". Information about FFTs can be found here: uhs.nhs.uk/about-the-trus…

Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in the Acute Medical Unit!

Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in the Urology Centre!

Our Connect members' newsletter is now live! 🗞️ Connect is a quarterly publication exclusive for UHS members, bringing together all the latest news, events and other developments from across our hospitals. 🏥 Find out about Trust membership here:🔗 uhs.nhs.uk/members
Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in the Cardiac Cath Labs & Day Unit!

Patients, families and carers are welcome to join us this afternoon for our weekly Wednesday movie afternoon. This week, Shrek! Please see details below: 👇❤️
Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen by our Maternity team!

Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from the daughter of a patient seen in Pulmonary Function!

Multiple nominations and worthy winner of this months Star award ⭐️ Our very own Blue Cunningham our patient involvement and engagement officer 💙 Blue worked so hard for our patient experience week 👏🏼 @WecareUHSFT
This months ‘Experience of Care Hero’ was awarded to our oncology consultant Carolyn ⭐️ “she is kind and caring” a real accolade and heartfelt nomination from a patient … presented by our CMO @BrainTumourSurg @UHSFT @WecareUHSFT
Recently an evening Intensive Care Unit (ICU) Peer Support Group was hosted in our Hub by Fiona, one of the ICU Senior Sisters. It's a privilege to be able to offer a safe space for patients and families to connect in a non-clinical environment at @UHSFT ❤️
📢 Received a Maternity Survey 2025 request? 📝💙 Whether by text or letter, your feedback matters! Help us celebrate successes & improve maternity care at UHS 👶💬 🖊️ Fill it out & return it. #MaternitySurvey2025 #YourVoiceMatters #MaternityCare
Happy Feedback Friday!🎉 Each Friday we celebrate the successes of different teams and staff across @UHSFT, with all of the feedback coming from our Friends and Family Tests (FFTs). Our feedback this week is from a patient seen in Oral & Maxillofacial Outpatients!

We were so pleased to be able to offer our space recently to support some patients with additional needs, who came in for an outpatient appointment ❤️Below is some wonderful feedback from Consultant Paediatrician, Sarah Williams who used our Courtyard room for the appointment👇:
In May 2025, @UHSFT received 1,876 responses to our Friends and Family Test (FFT) Feedback Surveys. 93.18% of patients rated their overall experience of UHS as "Very Good" or "Good". Information about FFTs can be found here: uhs.nhs.uk/about-the-trus…

Happy Volunteers' Week at @UHSFT! 🧡 🏥 Our volunteer workforce provides incredible support to patients, carers, families, and staff members across the Trust. Be sure to follow @UHSVolunteers for regular updates across the week, including our Volunteer Awards this Thursday! 🏆
May the celebrations begin..................
As part of #DyingMattersAwarenessWeek , the Palliative Care team will be in the Patient and Family Support Hub today between 10am - 2pm. This event is open to the public and UHS staff and is a great opportunity to meet the Specialist Palliative Care Team ♥ Details below👇:
Important to make time to celebrate! It was fantastic to see all the lovely feedback on display from patients in Division D. @sarah_halcrow @KatieArthur20
We have had a great time celebrating Patient Experience Week 2025 at @UHSFT. We have spoken to lots of patients, carers, family members, and staff members, sharing feedback, and celebrating our teams that go above and beyond to put #PatientsFirst 🩵 #WeAreUHS

🩵 As part of our @UHSFT Division D celebrations, we wanted to share some of the positive comments received through the FFT! 🔗 If you've recently had a stay in hospital or attended an appointment and would like to leave feedback, find out more here: uhs.nhs.uk/about-the-trus…
