Suzanne Kapner

@SuzanneKapner

Reporter for The Wall Street Journal covering the retail and fashion industries.

New York City

Joined November 2012

134Following

5KFollowers

Pinned

Suzanne Kapner@SuzanneKapner · Feb 23

E-commerce didn’t kill bricks-and-mortar stores, but it made them worse. Much worse. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Physical stores don’t have enough staff. Now, they also don’t have enough stuff.

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Suzanne Kapner@SuzanneKapner · Dec 11

Macy’s has completed its investigation into accounting problems and found that a single employee’s mistake—and coverup—created $151 million in false bookkeeping entries wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Macy’s has completed its investigation into accounting problems and found that a single employee’s mistake and coverup created $151 million in false bookkeeping entries.

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Suzanne Kapner@SuzanneKapner · Jul 17

De Beers’s chief executive wants to save a generation of lovers and newlyweds from what he calls a “huge con” when it comes to buying diamonds—and in the process rescue his iconic brand from an ominous decline wsj.com/business/retai… via @WSJ

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Suzanne Kapner@SuzanneKapner · Jul 8

Changing styles and the supersizing of apparel is relegating some women to the children’s section. “Too many flowers and so much glitter.” wsj.com/style/fashion/… via @WSJ

SuzanneKapner's tweet card. Changing styles and the supersizing of apparel is pushing some shoppers to unusual lengths to find something that fits

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Suzanne Kapner@SuzanneKapner · Jun 15

David Simon, the CEO of mall giant Simon Property Group, has never been one to give up control, even as he battles cancer wsj.com/real-estate/co… via @WSJ

SuzanneKapner's tweet card. David Simon, the CEO of Simon Property Group, is battling cancer but has never been one to give up control.

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Suzanne Kapner@SuzanneKapner · May 21

Kohl’s CEO Ashley Buchanan and Chandra Holt lived together in Texas but kept their relationship quiet as their interests became intertwined at several retail chains. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Kohl’s CEO Ashley Buchanan and Chandra Holt lived together in Texas but kept their relationship quiet as their interests became intertwined at retail chains.

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Suzanne Kapner@SuzanneKapner · May 1

Kohl’s fired its CEO Ashley Buchanan after it discovered he had instructed the retailer to enter into a “highly unusual” business deal involving a woman with whom he has had a romantic relationship wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. An investigation found that Ashley Buchanan violated the retailer’s code of conduct by entering into a “highly unusual” business deal involving Chandra Holt, the former CEO of Bed Bath & Beyond.

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Suzanne Kapner@SuzanneKapner · Apr 4

Trump’s new tariffs hit the top six apparel-exporting countries to the U.S. Companies that previously moved production out of China in search of lower-tariff countries like Vietnam are now forced to rethink their supply chains yet again. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Trump’s new tariffs are forcing U.S. apparel and shoe makers to scour the world for new places to manufacture.

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Suzanne Kapner@SuzanneKapner · Mar 13

The Versace era ends at Versace as tension flares over how flashy is too flashy and a U.S. boss who wants to boost sales wsj.com/style/fashion/… via @WSJ

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Suzanne Kapner@SuzanneKapner · Mar 6

The 25% tariff imposed by the U.S. Tuesday on imports from Canada won’t hit all Canadian companies equally wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Both companies are based in Canada but only one of them makes its apparel there.

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Suzanne Kapner@SuzanneKapner · Feb 5

Fashion executive John Idol offered a mea culpa, saying sales plunged for Michael Kors and Versace because of steep price hikes and other missteps. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Owner Capri says its quarterly revenue fell nearly 12% after sharp price increases and other missteps.

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Suzanne Kapner@SuzanneKapner · Jan 29

Kohl’s is cutting roughly 10% of its corporate workforce, two weeks after installing a new chief executive wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. The reductions come two weeks after the new chief executive took the reins.

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Suzanne Kapner@SuzanneKapner · Jan 20

Longtime Kohl's customers have a message for the new CEO: 'Get back to being my store’ wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Longtime customers are urging the retailer to “get back to being my store.”

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Suzanne Kapner@SuzanneKapner · Dec 30

Walmart aisles are piled high with goods this holiday season, but one item sticks out: cotton T-shirts that were made in America and cost only $12.98. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. American Giant invested in machinery and made design changes to produce inexpensive T-shirts for Walmart.

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Suzanne Kapner@SuzanneKapner · Dec 1

Stores and shoppers are in an escalating battle as online return rates have soared in recent years. wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. Shoppers are pushing back. They are reading the fine print of return policies, and some have stopped buying altogether from retailers that charge for returns.

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Suzanne Kapner@SuzanneKapner · Nov 27

Macy’s delayed its third-quarter earnings report after the retailer said an employee hid up to $154 million in delivery expenses over several years, prompting an investigation wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. The retailer delayed its quarterly results after it said an employee hid delivery expenses over several years, prompting an investigation.

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Suzanne Kapner@SuzanneKapner · Nov 27

A rare CEO mea culpa: Kohl’s outgoing CEO Tom Kingsbury had no trouble owning up to mistakes that led to a steep drop in the retailer’s quarterly sales wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. The company’s departing chief executive had no trouble owning up to mistakes that led to a steep drop in the company’s quarterly sales.

Suzanne Kapner@SuzanneKapner · Nov 19

Jamie Salter built a multibillion-dollar empire on iconic brands that lost their way. Critics say he cheapens the labels. He says he saves them from extinction wsj.com/style/authenti… via @WSJ

SuzanneKapner's tweet card. Elvis. Reebok. Shaq. The CEO of Authentic Brands Group has built an empire acquiring brands and IP—and he’s still shopping for more.

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Suzanne Kapner@SuzanneKapner · Nov 11

Macy's has a fix for its shoe department: fewer shoes wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. The retailer is putting fewer styles on shelves and using technology to get shoes out of the stockroom faster.

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Suzanne Kapner@SuzanneKapner · Sep 26

Private emails are part of the evidence that has surfaced during an antitrust trial over the proposed merger of Michael Kors with handbag rival Coach wsj.com/business/retai… via @WSJ

SuzanneKapner's tweet card. The antitrust trial over Kors’s proposed merger with Coach-owner Tapestry shows how far the handbag maker has fallen.

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