Sea of Thieves Info & Support

We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!

Investigation of players experiencing cyanbeard errors continues. Thank you for your patience while the xbox engineers work. bit.ly/4klvQmU

We are aware of some players occasionally experiencing Cyanbeard. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

The issues some players were experiencing with Hazelnutbeard and Otterbeard errors should now be resolved. If you continue to encounter these error codes, please be sure to raise a support request: support.seaofthieves.com

We are aware of reports that some players are experiencing Otterbeard and Hazelnutbeard errors. The team are investigating and we'll provide an update as soon as we have more information. Thank you for your patience while we resolve this.

Attention, pirates! The Sea of Thieves servers will be taken offline in around 40 minutes at 2:45pm UTC, for emergency maintenance to address issues with Cannon of Rage deployment before the weekend. Head to the Outpost and hand in your loot!

We are aware of some players experiencing a Marblebeard and Allmondbeard error(s) when joining a game. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

We're aware that some players are receiving Bluebeard errors. This is happening when players are attempting to join crews on older servers. To mitigate this issue, we advise that you and your crew log out and log back into the game to start a new session.

The issues with logging in appear to be resolved and players should be able to join the game as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

Following a number of players being forced to cancel their Festival of Fishing Limited Voyages due to failed attempts to dive to the Voyage location, we've added another instance of both Voyages (A Hunter's Rare Fishing Map and Merrick's Recipe Request) to all players' Quest…

Investigations into Hourglass migration issues are ongoing, and we will provide an update as soon as we can. We are also looking into reported concerns around diving to some Voyages, and advise for now that players sail rather than dive to any Limited Voyages currently available.

Alongside the temporary hold on diving via the War Map, the Kraken has been returned to its prior position in World Event rotation for now to mitigate spawn frequency issues. For more details, read this State of Play post on our official Forums: seaofthieves.com/community/foru…

Sea of Thieves is back online, but please note that use of the War Map for diving to Faction battles is temporarily disabled while we work on a solution for the long loading times. Until this is resolved, voting to dive to a battle will see players returned to an Outpost.

The issues with players facing the kiwibeard error appear to be resolved and players should be able to join the game as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request: bit.ly/3CfOFDH