Pinnacle Service Families
@PinnacleSF
Proud to provide National Accommodation Management Services to 49,000 Service family homes on behalf of DIO. Monitored Mon-Fri 8:30am-4:30pm, except bank hols.
Our Housing Officers are here to support you and your family, especially during key moments like move-in and move-out. 🏡 Find your local contact here: pinnacleservicefamilies.co.uk/your-housing-o… Or call us on 0800 031 8628 (option 4). #MilitaryHousing #HousingSupport
Every family living in a military home now has a named housing officer they can contact to support them. This is part of our Consumer Charter promise for better and clearer communications with military families. Find out more here - defencehomes.mod.gov.uk/how-to-contact…
📅 Our next virtual outreach day will take place on Wednesday 9th July 📅 These events provide the opportunity for Service Family Accommodation residents to connect with our teams face-to-face via Microsoft Teams. Whether families need assistance with allocations, have a…
🐝 If bees are swarming outside your property, it’s best to avoid the area as they typically move on within a couple of hours. 📞 If you find an active wasp or bees nest inside or outside your property, call us on us on 0800 031 8628. ☀️ For more summer SFA tips visit:…
🐜 Did you know the majority of cases of ants, bugs and beetles can be dealt with using off-the-shelf treatments available in supermarkets? If there is an active nest inside your property, contact us on 0800 031 8628. Ants are typically dealt with within 12 working days. ☀️For…
This spring has been one of the driest on record across parts of England and Wales, with some regions experiencing the lowest rainfall in over 60 years. 💧 Every drop counts! Let’s work together to protect our water supply by taking shorter showers, turning off taps when…
🐦 Did you know bird nesting season runs from March-August? This restricts some of the work that can be carried out on homes. In advance of nesting season, @VIVODefence and Amey undertake grounds maintenance programmes including hedge-cutting and tree pruning. 🌲 Even in nesting…
🏠 Hundreds of military families move over the summer. So if you have an upcoming move, make sure you book this as early as possible to get an appointment that works for you. ☀️ For more summer SFA tips visit: pinnacleservicefamilies.co.uk/in-my-home/sum… 📞 Any issues? Contact us on 0800 031 8628.
Warmer weather often means barbecues! Practice barbecue safety and make sure your BBQ is on a flat surface away from any sheds, trees and bushes. ☀️ For more summer SFA tips visit: pinnacleservicefamilies.co.uk/in-my-home/sum… 📞 Any summer-related issues? Contact us on 0800 031 8628.
If you’re going away over the summer months, you can put in place a few measures to reduce the risk of something going wrong: 🔑 Ask a trusted friend or neighbour to look after your house keys so they can make checks on your home. 🌊 Turn your water off as hot weather can cause…
☀️ Make sure you check your window restrictors are working correctly ahead of this summer. ☀️ These stop a window opening too far so accidents can be avoided. If they’re missing or broken in your upstairs rooms, contact us on 0800 031 8628 to arrange for them to be fitted or…
📅 Our next virtual outreach day will take place on Wednesday 11th June 📅 These events provide the opportunity for Service Family Accommodation residents to connect with our teams face-to-face via Microsoft Teams. Whether families need assistance with allocations, have a…
🗑 Overgrown lawns, litter, food and pet waste can increase the chance of pests in or near your home. Keeping gardens tidy will reduce the risk of creepy crawlies and rodents. 🐀 ☀️ For more summer SFA tips visit: pinnacleservicefamilies.co.uk/in-my-home/sum… 📞 Any summer-related issues? Contact us…
☀️ Here comes the sun ☀️ As temperatures increase, make sure to check out our useful guide to help you to prepare for the summer months in your Service Family Accommodation, and inform you on how to respond if any issues arise. pinnacleservicefamilies.co.uk/in-my-home/sum… Any summer-related…
Our Housing Officers are dedicated to more than just facilitating moves in and out of Service Family Accommodation. They are committed to supporting families throughout their stay and helping to create vibrant communities. 🚮 Last month, Area Manager Leanne Patel and Housing…
🌟 Celebrating Forces Families Awards 2025! 🌟 Tonight, the spotlight is shining on the unsung heroes of our Armed Forces community at the Celebrating Forces Families Awards 2025. @cffawards We’re proud to sponsor the Military Family Charity Award this year, recognising…
Last year, Tina Smith, Senior Housing Officer at Pinnacle Service Families, ran three ultra marathons and raised nearly £1400 for @CombatStress. 🏃♀️💪 On Saturday, 29th March, she's taking on another challenge: a 50k ultra marathon in the Camino Lea Valley! Let's cheer her on and…
Our SFA roadshow arrives at Boscombe Down and Yeovilton on Thursday, 3 April! 🏡 Representiatives from DIO, @PinnacleSF and @VIVODefence will be on hand to answer questions and update on the improvements we're making. Sign up here: forms.office.com/pages/response…
Time is running out to book your space on our Virtual Outreach Day! Don't miss out on the opportunity to speak with our teams from Customer Solutions, Repairs, Home Services, and Housing Officers. They're ready to provide information on various topics and assist with any…
Join us at our Virtual Outreach Day on Wednesday 12th March 2025. You'll have the chance to speak with our teams from Customer Solutions, Repairs, Home Services, and Housing Officers. They're ready to provide information on various topics and assist with any questions or…
