FireHydrant
@FireHydrant
Sound the alarm, assemble the team, and work the problem. FireHydrant is the only all-in-one platform for the entire incident lifecycle.
🚀 We’re thrilled to introduce the most powerful, customizable, and collaborative Retrospective experience! ✨ Create tailored templates, collaborate seamlessly with collaborative editing, customize styling with our rich text editor & more! Read more 👉 firehydrant.com/blog/welcome-t…

🎉 Welcome to more efficient, clear, and impactful alerts with Alert Grouping. Kick repetitive notifications to the curb, and get just one clear, actionable alert with everything neatly linked together. 👉Check it out: firehydrant.com/blog/introduci…

🤖 Introducing FireHydrant’s MCP Server, now in beta! AI assistants like Claude or Cursor can tap directly into your FireHydrant data, letting you can manage incidents, alerts, and retros using natural language. 🎉👉Check out the User Guide: firehydrant.com/blog/firehydra…

What do you do when you’re on call… and running power tools in your woodshop? If you’re our Staff Engineer, you build a DIY pager that flashes smart lights using Hacker Mode, Zigbee, and a few microcontrollers. 👇Build it yourself firehydrant.com/blog/firehydra…
🔥 Signals just dropped EIGHT new features. 🧠 Team Analytics 🤝 Handoff Summaries 📆Gap Notifications 🚨 Alert Noise 👀 Alert Visualization 🛠 Event Debugging 🔔 Notification Policies 💬 MS Teams support 👉 Dive in: firehydrant.com/blog/signals-i…
Due to an ongoing incident with our infrastructure provider, we’re currently seeing some latency when loading the FireHydrant web UI and when using /fh new in Slack. We're very sorry for the inconvenience. Thank you for your patience. Get updates here: status.firehydrant.com/incidents/2hy5…
🚨 91% reduction in mean time to mitigation Scaling rapidly, @backblaze replaced their legacy on-call solution with FireHydrant's all-in-one platform. The result? Streamlined coordination, smarter on-call, and a serious upgrade in ops efficiency 🎉 👉firehydrant.com/customer-stori…

FireHydrant’s new onboarding flow is here — and it’s fast (and delightful). Like, under-5-minutes fast. We've cut set up time by over 90% — so you can easily connect your tools, create your Status Page, and get a head start on Slack. 👉Learn more: firehydrant.com/blog/get-set-u…

‼️⏰ Not all alerts deserve a 3 AM wake-up call. With Priority-Based Escalation Policies, you can make sure urgent alerts get top priority while lower-priority ones follow a calmer path 🌴 👉Learn more: firehydrant.com/blog/priority-…

🚀 Introducing The Fire Academy: Your Go-To for FireHydrant Training 🎓 ✅ Interactive courses, videos, and knowledge checks ✅ Tailored training from incident management to Signals to integrations ✅ No extra logins 👉Learn more: firehydrant.com/blog/welcome-t…

✨Introducing Audiences — deliver tailored updates for any role, instantly. 🎭 Customizable Audience profiles 📝 Pre-built templates for execs, support, engineering, and more 📣 Seamless updates via Slack, Web UI, and Runbooks 👉 Check it out: firehydrant.com/blog/introduci…

🎉 Introducing Audit Events in FireHydrant ✨ Security, compliance, and troubleshooting all start with knowing what changed, when, and by whom. Get instant insights into changes across incidents, runbooks, on-call changes, and more. 👉 Learn more: firehydrant.com/blog/introduci…

🎂 Signals just turned 1! 🎉 A year ago, we launched Signals to bring alerting, on-call, and incident response together in one platform — built around real teams, real schedules, and real workflows. 👉 See highlights from a year of growth and innovation: firehydrant.com/blog/signals-t…

🎩✨ We’re making retros a team-powered, insight-generating, process-improving machine. 🔮 AI-suggestions 🎭 Multiple templates for every team 📑 Real-time editing 📊 Polished, professional reports 👉 Learn more: firehydrant.com/blog/the-new-r…

✨ Now you can can automatically create incidents from Alert Trigger Rules within Signals without requiring manual acknowledgment. Faster response, easier workflow 💥 👉 Check out all the changes that shipped this week: firehydrant.com/changelog/auto…

✨ With 350+ API endpoints, flexibility is at our core. Today, we’re making it even easier with new SDKs for TypeScript, Go, and Terraform and major updates to our API docs. 👉 Start building: firehydrant.com/blog/enhancing… #API #SDK #developers

🚨 FireHydrant + ServiceNow: Now Generally Available! ✨ So much more than just connecting platforms, this powerful integration ensures effortless collaboration for the entire enterprise during incidents. 👉 Learn more about the integration: firehydrant.com/blog/serviceno…

🍪 Fresh-baked changes — go on, dive right in 👀 Refreshed Timeline gives you a cleaner layout for easy scanning 📝 New Retrospective experience now in open beta 💬 MS Teams files and images now synced to your Timeline ✚ more! 👉firehydrant.com/changelog/rede…

🏝️ Our new Round Robin feature for Escalation Policies brings more calm to on-call life, allowing you to distribute alerts evenly across team members 👏 ✨ The result? Less alert fatigue and more equitable workloads. 👉 Check it out: firehydrant.com/blog/introduci… #oncall #alerts

✨New! Automatically Create Microsoft Teams Group Chats✨ 💬Our enhanced Teams integration ensures more seamless communication and collaboration across your organization. 👉Learn more: firehydrant.com/blog/new-in-mi…

🚀 FireHydrant is powering enterprise-grade incident management like never before — introducing our new ServiceNow integration, now in beta 💪 Two-way incident creation, bi-directional data sync, CMDB & Service Catalog synchronization & much more! 👉firehydrant.com/blog/new-servi…
