Erez Druk

Forgot to share that Freed is a $20m arr startup now. I used to think that $1m startups must have their act together. Then I thought maybe things start making sense at $10m. Now I assume it's complete chaos all the way through.

I’d like to say AI didn’t change much about building a startup, but one thing did: What was once fast is now slow. Tech is changing faster, customers are buying faster, competitors are shipping faster, and VCs are investing faster. Same tune played at 2x speed.

Startup week #124 - 1st time a clinician used an agent that we built - Closest we ever got to a flat growth week - Trying to spend all my time on product Team is moving faster, market is moving faster, we need to move even faster. x.com/ErezDruk/statu…

Startup week #123 - Haven’t felt this good in a while. Before the week started, I listened to my intuition and decided on changes, told my leadership team what’s going to happen, then spent the week in the details making sure it’s happening. The team’s been shipping,…

20,000 clinicians are now using Freed. In relative terms, I wish we had grown faster. In absolute terms, helping 20k clinicians take care of 2.5m patients a month, save them millions of hours a year, and making each of them happier feels nice.

AI now answers most data questions at Freed.

Every stage in a startup is the hardest you’ve seen so far.

The engineer sees code but not how it's used. The designer sees how it's used but not how it sells. The salesperson sees how it sells but not how it's built. The support person sees the 1% most frustrated users and nobody else. The CEO sees everything, but at low fidelity.…

Startup Week #125 - Getting closer to launching our first agent into the wild - Recovery in growth. It was the experiments after all - A strong PM left the team. Lots of thoughts for another day Proud of how much and how fast execution is improving. x.com/ErezDruk/statu…

הדברים האלה מרגשים כל פעם מחדש. גם למי שבנה חברה מצליחה במשך 10 שנים. מלשין שזה @idoivri כי הוא הצהיר שהוא שהוא בונה בפומבי.

Second-order effects of moving fast: - Team improves faster by getting more repetitions - You're less risk-averse because the cost of trying things is low - People are more motivated because more progress is more fun Now think of the second-order effects of moving slow.

The more your customers rely on you The more your mistakes hurt them The more you should do when it happens

Freed is featured in the American Academy of Family Physicians. Freed wouldn't exist without my wife, a family physician. Happy 4th anniversary to my favorite physician in the world.

Sometimes I face a company decision that truly tortures me. I realized that the torture goes away the moment I make the decision. From there, it's just doing things. Deciding fast is important, if only to minimize self-torment.

Instead of choosing: Ship fast AND at high quality Be demanding AND empathetic Work smart AND hard Have conviction AND change your mind Give directive AND empower Bet on people AND don't let them fail Trust AND verify False choices are bad choices.

Please stop bragging about your team working all nighters and 7-day weeks. Every semi-adequate team is working as hard as yours. Hard work is not a competitive edge, and bragging about it makes you insensitive. Build something useful, and brag about that.

What you get for asking one of the best wartime CEOs in the world if it's wartime.

Week #122 was our last week as a fully remote company. Moving in person has been a tough decision. Freed is doing well, and none of our problems can be attributed to being remote, so why risk it? Nothing specific is wrong with remote, besides the things that are missing: a…