EU Consumer Affairs

📣 Your voice matters: Have your say on the Digital Fairness Act! Express your views on: 🔹 Dark patterns 🔹 Addictive design 🔹 Misleading influencer marketing 🔹 Unfair personalisation practices 🔹Protection of minors online .....And more! Share your views !

🛒 Consumers & businesses in Europe should enjoy the full potential of e-commerce. Online marketplaces must ensure access to convenient, affordable, safe & high-quality products. Our product safety sweep shows how platforms are doing & how we can support them in getting better.

📢 We’re designing a Digital Fairness Act! 🔹Which unfair practices do you face online & how should we fix them? 🔹How shall we better protect minors online? 🔹How can we simplify rules for businesses? Help shape a fairer digital future 👉 europa.eu/!h647hn

📅 16 July, Commissioner @EUCssrMcGrath will lead an Implementation Dialogue on the application of the #GDPR. A chance for business and civil society to share experiences, identify challenges, and explore ways to simplify and improve the application of EU #DataProtection rules.

📅 15 July – Commissioner @EUCssrMcGrath will lead an Implementation Dialogue on consumer protection in the digital environment. A chance for businesses, consumer reps and national authorities to share ideas to improve EU rules in practice. #DigitalFairness #ConsumerRights

Applications are open for the 2025 Product Safety Award. Open to companies and researchers improving consumer safety across the EU. Together we are leading the way for product safety. Deadline: 31 August – apply now: europa.eu/!VM7vyM #ConsumerSafety

I welcome today’s agreement on the reform of the Alternative Dispute Resolution Directive. Out-of-court dispute resolution gives consumers a fast & affordable way to defend their rights - without lengthy, costly court cases, making justice more accessible to all.

✅ Simpler & better access to dispute resolution in the 🇪🇺! We welcome the political agreement on new rules for out-of-court dispute resolution, modernised for the digital age & expanded to better protect EU consumers ⚖️💻. ➡️europa.eu/!cCCrcx #ConsumerRights

Calling all citizens, public authorities, civil society organisations, researchers & other stakeholders 📣 The public consultation on the Consumer Agenda 2025–2030 is now open. Help shape the next 5-year strategy for stronger consumer protection. #HaveYourSay

🎮 Taking action on in-game consumer practices! We hosted a workshop to discuss the CPC Key Principles on In-game Virtual Currencies & explore how game design aligns with EU consumer laws. 🗣️ Industry representatives, the CPC Network, consumer organisations & academia joined!

Applications are open for the 2025 Product Safety Award. Open to companies and researchers improving consumer safety across the EU. Together we are leading the way for product safety. Deadline: 31 August – apply now: europa.eu/!VM7vyM #ConsumerSafety

We are calling on SHEIN to respect EU consumer laws: ⚠️ Fake discounts ⚠️ Pressure tactics ⚠️ Misleading sustainability claims ⚠️ Deceptive product labels ⚠️ Hidden contact info ⚠️Deceptive product labels ⚠️Misleading reviews 🕐 SHEIN has 1 month to reply #consumerProtection

Your safety. Your rights. Your trust. During the #ConsumerSummit 2025, we acted for consumer protection: 🔹Welcomed Miravia & Trendyol as signatories of the Consumer Protection Pledge 🔹Launched the Consumer Agenda 2025-2030 consultation # ConsumerProtection

Calling all citizens, public authorities, civil society organisations, researchers & other stakeholders 📣 The public consultation on the Consumer Agenda 2025–2030 is now open. Help shape the next 5-year strategy for stronger consumer protection. #HaveYourSay

An Open Day to remember! 🇪🇺✨ We were thrilled to see so many of you from all over Europe and the world having fun and learning about the EU. 💙🌍 Europe Day is one day. But our shared values are worth celebrating every day. We hope to see you again next year! 👋

The EU Open day starts now! 🇪🇺 Visit our Berlaymont building in Brussels until 18:00 and immerse yourself in all facets of the EU and its policy action. Meet Europa, our mascot for the World EXPO Osaka 2025, on the Esplanade. 🧵1/2