Ali Ross
@AliRossRN
Head of Patient Experience. Passionate about giving the best experience to all our patients, relatives and carers. All views expressed are my own.
Our lovely bracelet making group in the Hub this afternoon ❤our bracelet making sessions run every 2 weeks and are open to @UHSFT patients, families and carers. The next session will be on the 7th August💎
Our weekly Wednesday movie in the Patient and Family Support Hub this afternoon will be Castaway! Please see below for details: 👇❤️
🌡️ Staying cool at UHS 💙 Thanks to our League of Friends charity for swiftly donating 40 fans to help cool down our warmest wards. @UHS_SupportHub volunteers are delivering them ahead of the weekend ♨️🌬️ Remember to: 💧Stay hydrated 😎Find the shade 👀Look out for others
Thank you @UHSFT for marking PRIDE month with the raising of the flag at our entrance. As was so eloquently put today....this is in solidarity with our LGBTQ 'sibilings', particularly due to recent court rulings impacting the transgender community #PrideForAll2025 #PrideMonth

We are beyond delighted to be working with our @UHSFT League of Friends to try and make this happen. So many people fulfil a vital role as #unpaidcarers and could do with a small sanctuary to refresh and reset without needing to leave the hospital. Please donate if you can
With Learning Disability week underway it’s the perfect time to launch our fundraising campaign to support our unpaid carers! @UHSFT 🚿 We know how important a shower and refresh is, we want to provide the ability to step away and freshen up! justgiving.com/campaign/uhs-p…
People who have a sensory impairment or a learning disability continue to face difficulty communicating with services. Read our latest blog bit.ly/43GGLRW
Happy Volunteers' Week at @UHSFT! 🧡 🏥 Our volunteer workforce provides incredible support to patients, carers, families, and staff members across the Trust. Be sure to follow @UHSVolunteers for regular updates across the week, including our Volunteer Awards this Thursday! 🏆
May the celebrations begin..................
Come and visit our @UHSVolunteers and representatives Monday 2nd June - Wednesday 4th June 10am-4pm @UHSFT main entrance! Come and hear what our volunteers do to support our patient care and find out about exciting new opportunities! @WecareUHSFT @jennyloumilner
Fantastic work @UHSVolunteers, supporting clinical teams in onboarding volunteers to provide vital support to our patients, relatives and carers. A lovely celebration aheae of volunteers week coming up in 2 weeks time! @WecareUHSFT
Our amazing volunteers on GICU are about to embark on role of meeting and greeting outside the main doors as well as inside. This is where there is so much anticipated anxiety in relatives! You already do such great work and it's about to get better! @simonsamin @UHS_CritCare
Thank you League of Friends! We love working with you -supporting us in @WecareUHSFT @UHS_SupportHub and so much more to achieve the best patient experience we can ❤️ @jennyloumilner
I am so proud of role I play @UHSFT both as a nurse and as an advocate for the experience of patients, relatives and carers. Come and join us this Thursday at our community carers event! Parking and refreshments provided.
🎥 Ali Ross, our head of patient experience, shares why we’re hosting a special event for community carers this Thursday at UHS 💙 🗓️ Thursday 1 May 🕕 6pm to 8pm 📍 Heartbeat Education Centre Sign up 👉 forms.office.com/e/4WDvBqHgni #WeAreUHS #PatientExperienceWeek #CarersMatter
Well done @EmmaPstrokeUHS for your tenacity in organising this! Making a massive difference to these patients with the generous support of Swaythling Working Men's Club. We are ao grateful for the support of our community @UHSFT @WecareUHSFT
A time to reflect quietly together tomorrow in the chapel @UHS_SupportHub @WecareUHSFT
Tomorrow is Good Friday, when Christians remember the Crucifixion of Jesus. There will be a service of reflection at midday in the chapel @UHSFT
Congratulations to Cath! I had the privilege of meeting her in her new role on D6 and her passion was infectious!
This week how volunteering can lead to a new career